Completed -
The scheduled maintenance has been completed.
May 27, 03:30 CEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 03:00 CEST
Scheduled -
Our infrastructure provider (Render) is performing critical maintenance on Wednesday, May 27, from 03:00 to approximately 03:30 CEST.
Subrite's services (API, Subrite ID, Subrite Tracker, dashboard, and Account page) will continue running as normal throughout the entire window. Customers and end users will not notice any change.
During the 30-minute window, our operations team will have limited ability to ship deployments or make infrastructure changes. We are monitoring the situation and will update this notice if anything changes.
May 25, 14:16 CEST
Resolved -
The issue has been resolved. The rollback deployed at 12:00 CEST has stabilized the system- database query performance and CPU usage on the database server have returned to normal levels
May 20, 12:39 CEST
Monitoring -
We have now reverted the related changes and deployed the rollback to production.
We are currently monitoring the system, and performance is returning to normal.
May 20, 12:00 CEST
Identified -
The issue has been identified, and we are currently working on deploying a fix.
The root cause was related to one of our recent changes, which caused a database query to time out and led to high CPU usage on the database server.
May 20, 11:20 CEST
Investigating -
Some users may experience slower page loading or delayed responses in the application. We are investigating and working on a fix.
May 20, 10:49 CEST